Returns & Exchanges

At Izakaya Impressions, every item is made to order with care. We want you to be happy with your purchase, and if something isn't right, we're here to help.

Our 30-Day Quality Guarantee

If your order arrives damaged, defective, misprinted, or incorrect, please contact us within 30 days of delivery. We'll make it right with a complimentary replacement or refund.

To help us resolve your issue quickly, please include your order number, a brief description of the problem, and clear photographs showing the issue.

Size Exchanges & Change of Mind

Because our products are made to order, we generally cannot accept returns or exchanges for incorrect size selections, color preferences, or changes of mind.

We provide product-specific size charts to help you choose the right fit before placing your order.

However, your satisfaction matters to us. If you're unhappy with your purchase, please reach out. We're happy to review individual situations and explore possible solutions, even when a return or exchange isn't covered by our standard policy.

Refunds

Approved refunds will be issued to the original payment method. Please allow up to 10 business days for your refund to appear, depending on your bank or payment provider.

Return Instructions

Please contact us before sending any merchandise back. We'll review your request and let you know whether a return is necessary.

If a physical return is authorized, we'll provide instructions for sending your item to the following address:

Izakaya Impressions
1715 NW 173rd Ave Apt 208
Beaverton, OR 97006
USA

Please do not send merchandise to this address without prior authorization.

Contact Us

Have a question or concern about your order? We're happy to help.

Email: info@izakayaimpressions.com

Please include your order number when contacting us about an existing purchase.

Your Consumer Rights

This policy does not limit or replace any rights provided by applicable consumer protection laws. Where local laws provide additional return, refund, or cancellation rights, those rights will be honored.